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WONACE Medical:
Your Partner in Medical Supplies and Equipment for Healthcare Care Coordinators

​At WONACE Medical, we understand the critical role healthcare care coordinators play in ensuring patients have the best tools for health and well-being. That’s why we offer a full range of specialized medical supplies and equipment with seamless service tailored to your patient’s needs. Located in Houston and serving Houston, Katy, Cypress, Sugarland, The Woodlands, TX, and surrounding areas, we support you in sourcing top-quality, insurance-covered equipment for ALS patients, diabetes management, mobility aids, and complex rehab solutions.

Trusted Medical Supplies for Coordinators

We’re dedicated to helping healthcare care coordinators streamline care with reliable, high-quality products, including electric wheelchairs, continuous glucose monitors (CGMs), and CPAP machines and accessories. WONACE Medical works closely with both commercial and non-commercial health insurance providers, including Blue Cross Blue Shield, Cigna, UnitedHealthcare, and Medicare.

Our Specializations

Mobility Aids

WONACE Medical provides a range of mobility solutions to enhance independence and comfort. We offer electric wheelchairs, powered scooters, manual wheelchairs, and specialized walkers for patients needing mobility support.

Complex Rehab Equipment

WONACE Medical specializes in custom seating and mobility solutions for ALS patients and others requiring complex rehabilitation equipment. Our team offers customized wheelchairs, cushions, backrests, and adaptive seating tailored to each patient’s needs.

Diabetes Management

We provide leading continuous glucose monitors (CGMs) like the Freestyle Libre and Dexcom and additional diabetes management tools and equipment. WONACE Medical’s subscription delivery service ensures your patients stay stocked with necessary supplies.

CPAP Machines and Accessories

For patients with sleep apnea or respiratory needs, our selection includes CPAP machines, bi-level positive airway pressure (BiPAP) devices, and accessories, available with insurance coverage from Medicare and major providers

Why Choose WONACE Medical for Patient Supplies?

01

Our experienced billing team simplifies the process by working with both commercial and non-commercial insurance providers, including Medicare, to ensure quick and accurate processing for all equipment and supply needs.

Insurance and Billing Expertise

03

WONACE Medical covers an extensive array of supplies, from cancer care equipment and adaptive beds for autism to mobility aids and rehab devices for special needs patients.

Wide Product Selection

02

Each healthcare care coordinator receives dedicated support to help select, order, and deliver the right equipment. We understand each patient’s needs are unique, and we tailor our products and services accordingly.

Personalized Care

Easy Medical Supplies Ordering and Reliable Delivery

  • At WONACE Medical, we’re committed to ensuring a simple, streamlined process for all healthcare care coordinators:

  • Phone: 281.810.3123

  • Fax: 877.787.4705

  • Email: orders@wonace.com

  • With online ordering options, subscription delivery, and personalized support, WONACE Medical ensures your patients receive what they need without delays or complications. Visit wonace.com for our full catalog and resources tailored for care coordinators.

Partner with WONACE Medical Supply

Join care coordinators across Texas who trust WONACE Medical for dependable, specialized, and insurance-approved medical supplies. Get in touch today to discuss how we can support your mission in delivering quality, reliable care.

Insurance care coordinators are crucial in managing and facilitating access to necessary medical supplies for individuals with disabilities or chronic medical conditions. They work closely with patients, healthcare providers, and suppliers to ensure that the appropriate equipment and supplies are obtained, covered by insurance, and delivered on time.

Types of Medical Supplies

Mobility Aids:

  • Manual and Power Wheelchairs: Custom-fitted and prescribed based on the user's needs.

  • Walkers and Canes: Various models to aid mobility and stability.

  • Scooters: For those who need mobility assistance but do not require a wheelchair.

Seating and Positioning Systems:

  • Custom Cushions and Backs: Designed to prevent pressure sores and provide comfort.

  • Positioning Belts and Supports: Ensure proper alignment and safety.

Daily Living Aids:

  • Bathroom Safety Equipment: Shower chairs, grab bars, and raised toilet seats.

  • Eating and Drinking Aids: Adaptive utensils and cups for those with limited hand function.

  • Dressing Aids: Tools to help with putting on clothes and shoes.

Respiratory Supplies:

  • Oxygen Equipment: Tanks, concentrators, and related accessories.

  • CPAP/BiPAP Machines: For individuals with sleep apnea or other respiratory conditions.

  • Nebulizers and Inhalers: Essential for managing asthma and other lung conditions.

Wound Care Supplies:

  • Dressings and Bandages: Various types for different wounds and stages of healing.

  • Pressure Relief Devices: Mattresses, cushions, and other products to prevent pressure ulcers.

  • Antiseptics and Cleansers: For proper wound hygiene and infection prevention.

Incontinence Supplies:

  • Adult Diapers and Pads: Various absorbency levels to manage incontinence.

  • Catheters: Intermittent, Foley, and external catheters for urinary management.

  • Underpads and Liners: Protect bedding and furniture from incontinence.

Role of Insurance Care Coordinators

Assessment and Planning:

  • Needs Assessment: Care coordinators assess the individual's medical needs through consultations with healthcare providers and patients.

  • Care Plan Development: They create a personalized care plan that outlines the required medical supplies and equipment.

Coordination and Authorization:

  • Insurance Navigation: Care coordinators understand the intricacies of insurance policies and work to secure coverage for necessary supplies.

  • Prior Authorization: They obtain necessary approvals from insurance companies for high-cost or specialized items.

  • Supplier Coordination: Coordinators liaise with medical supply companies to arrange delivery and setup of equipment.

Education and Training:

  • Patient and Caregiver Training: Providing instruction on the proper use and maintenance of medical supplies.

  • Ongoing Support: Offering continuous education and addressing any issues that arise with the use of equipment.

Follow-Up and Monitoring:

  • Regular Check-Ins: Ensuring that the supplies continue to meet the patient’s needs and making adjustments as necessary.

  • Issue Resolution: Addressing any problems with supply delivery, insurance claims, or equipment functionality.

Advocacy:

  • Patient Advocacy: Acting as a liaison between patients and insurance companies to resolve disputes and ensure fair coverage.

  • Resource Provision: Connecting patients with additional resources, such as financial assistance programs or support groups.

Benefits of Working with Care Coordinators

Streamlined Process:

  • Simplifies the often complex process of obtaining medical supplies.

  • Reduces the burden on patients and caregivers.

Improved Access:

  • Ensures timely access to necessary equipment and supplies.

  • Helps navigate insurance barriers and secure coverage.

Enhanced Care:

  • Provides comprehensive support tailored to the patient’s needs.

  • Facilitates better health outcomes through proper use and maintenance of supplies.

Cost Management:

  • Helps manage costs by ensuring that supplies are covered by insurance whenever possible.

  • Prevents unnecessary expenses by choosing the most appropriate and cost-effective options.

Insurance care coordinators are vital in ensuring that individuals receive the medical supplies they need to manage their health conditions effectively. By navigating the complexities of insurance coverage, coordinating with suppliers, and providing ongoing support, they help patients achieve better health outcomes and maintain a higher quality of life. Working with a care coordinator can significantly ease the process of obtaining and managing essential medical supplies.

Partnering with Care Coordinators

At WONACE Medical, we understand the importance of coordinated care. We collaborate closely with care coordinators to ensure that every aspect of patient care is optimized, from initial assessment to ongoing support and equipment maintenance.

Complex Rehab

1. Types of Equipment

Power Wheelchairs:

  • Standard Power Wheelchairs

  • Complex Power Wheelchairs

  • Pediatric Power Wheelchairs

  • Advanced Wheelchair Controls

Manual Wheelchairs:

  • Standard Manual Wheelchairs

  • Lightweight Wheelchairs

  • Ultralightweight Wheelchairs

  • Tilt-in-Space Wheelchairs

Seating and Positioning Systems:

  • Custom Wheelchair Cushions

  • Wheelchair Pressure Relief Cushions

  • Wheelchair Postural Supports

  • Custom Contoured Seating

Assistive Technology:

  • Augmentative and Alternative Communication (AAC)

  • Environmental Control Units (ECUs)

  • Adaptive Computer Access Devices

  • Speech Generating Devices

 

2. Evaluation and Assessment Processes

Initial Evaluation:

  • Comprehensive Medical History Review

  • Physical and Occupational Therapy Assessments

  • User Mobility and Posture Analysis

Team Approach:

  • Multidisciplinary Rehab Team

  • User and Caregiver Input in Rehab

  • Collaborative Rehab Planning

Trials and Adjustments:

  • Assistive Device Trials

  • Custom Mobility Equipment Modifications

  • Wheelchair Fitting and Adjustment

 

3. Case Studies and Success Stories

Pediatric Power Wheelchair Case Study:

  • Cerebral Palsy Power Wheelchair

  • Pediatric Mobility Solutions

  • Child Independence through CRT

Adult Manual Wheelchair Case Study:

  • Spinal Cord Injury Mobility Solutions

  • Lightweight Manual Wheelchair Benefits

  • Pressure Relief for Wheelchair Users

 

4. Insurance and Funding

Understanding Coverage:

  • Private Insurance CRT Coverage

  • Medicare Medicaid CRT Benefits

  • Funding Sources for Assistive Technology

Navigating the Process:

  • CRT Medical Justification Documentation

  • Insurance Advocacy for CRT

  • Non-Profit Funding for Disabilities

 

5. Latest Technological Advancements

Smart Wheelchairs:

  • AI-Powered Wheelchairs

  • Sensor Integration in Mobility Devices

  • Obstacle Avoidance Wheelchairs

Advanced Seating Systems:

  • 3D Printed Wheelchair Seating

  • Dynamic Seating Systems

  • Custom Molded Wheelchair Seats

Innovative Assistive Technologies:

  • Eye-Gaze Communication Devices

  • Wearable Mobility Exoskeletons

  • Advanced Assistive Tech Innovations

 

6. Maintenance and Support

Routine Maintenance:

  • Regular Wheelchair Maintenance

  • Cleaning Mobility Equipment

  • Preventive Maintenance for CRT

Repairs and Adjustments:

  • Prompt Wheelchair Repairs

  • Basic Troubleshooting for Wheelchairs

  • CRT Provider Support

Ongoing Support:

  • Follow-Up Rehab Appointments

  • Support Groups for CRT Users

  • Continuous Training for Assistive Tech

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